Privacy policy

Date of last update: January 24, 2025

Introduction

Globetrotter Excursions (hereinafter "we", "our" or "the Company") is committed to protecting the privacy and personal data of our customers and users. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our website and services.

Legal Framework

This Privacy Policy is governed by the laws of Guatemala, including the Political Constitution of the Republic of Guatemala, the Act on Access to Public Information (Decreto 57-2008), and the principles laid down by the Constitutional Court in the matter of protection of personal data. In addition, we adhere to international standards of data protection as the General Regulation of Data Protection (GDPR) of the European Union, to the extent that they are applicable to our operations.

Information we Collect

We may collect the following personal information:

  • Full name
  • E-mail address
  • Phone number
  • Postal address
  • Information of passport or id
  • Travel preferences
  • Payment information

How we Use your Information

We use your personal information to:

  • Process bookings and payments
  • Provide travel services
  • To communicate with you about your booking
  • Improve our services
  • Comply with legal obligations

Consent

By providing us with your personal data, you give your consent to the collection, use and processing in accordance with this Privacy Policy.

Share Information

We do not sell or rent your personal information to third parties. We may share your information with service providers that help us to operate our business, always under strict confidentiality measures.

Security of Data

We implement technical security measures and organisational, to protect your personal data against unauthorized access, loss or alteration.

Your Rights

You have the right to:

  • Access to your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to the processing of your data
  • File a complaint with the competent authority

Changes in the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The changes will come into force immediately after their publication on our web site.

Contact

To exercise your rights or if you have any questions about this Privacy Policy, please contact us at the email available on our website.

By using our website and services, you agree to the terms of this Privacy Policy.

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